Data protection

1 DATA PRIVACY

1.1 PRINCIPLE
Protecting your personal data when it is collected, processed, and used during your visit to our home page is important to us. Your data is protected in accordance with the statutory regulations. In the following, you will find information about what data is collected during your visit to the home page and how this data is used.

1.2 COLLECTION AND PROCESSING OF PERSONAL DATA
As a rule, you can visit our Internet pages without us needing any personal data from you. We learn only the name of your Internet service provider, the browser type/-version, the web page from which you are visiting us and which of our web pages you view as well as the time of the server request. This information is analyzed for statistical purposes, after which it is deleted. Individual users remain anonymous.

Personal data is only collected and processed if you use our Internet presence and provide the data needed in order to deal with your request.

1.2.1 COOKIES
Cookies are small text files that are stored locally in the cache of the site visitor's Internet browser. They permit recognition of the Internet browser.

Most of the cookies used are deleted from your hard disk at the end of your browser session (so-called "session" cookies). Some cookies remain on your computer and enable us to identify your computer when you revisit our website (so-called "permanent" cookies).

The data collected will not be used to personally identify visitors to this website without the express consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym.

1.2.2 INTENDED USES OF COOKIES
We use cookies for various purposes:

  • Cookies for functions
    Cookies are essential for the functionality of a website, e.g., in order to use a search function, subscribe to a newsletter (on vorwerk-store.de) or make a reservation for a cooking event (on vorwerk-store.de).
  • Cookies for performance
    Cookies of this type enable us to collect anonymous information about how our website is used so that we can optimize our online presence for you. In addition, these cookies permit us to better assess the success of our offers and prize drawings. For this purpose, cookies from Google Analytics (www.google.de) are used during your visit to our website.

1.2.3 CONSENT TO COOKIES
By using our website, you consent to our use of cookies. You can revoke this consent at any time with effect for the future. There are several ways to revoke your consent: You can configure your browser to restrict acceptance of cookies or reject all cookies. For information about how this works, please consult your browser producer’s support pages:

If you want to ensure that you do not deactivate the cookies which are necessary for the functionality of our website, you can set a cookie "opt-out" specifically for this website (corporate.vorwerk.com/en). Refusing website optimization cookies: Opt out Google Analytics

1.3 USE AND DISCLOSURE OF PERSONAL INFORMATION AND LIMITED PURPOSE
We will use any personal data that you provide to us exclusively to fulfill our contractual obligations and to provide customer service and respond to your inquiries. The data necessary for transaction processing will be stored. Usage also encompasses transmission of the address information to companies belonging to the Vorwerk Group and third parties for advertising purposes. You can at any time refuse to allow use for advertising purposes. Send your notification to us at the following address:

Vorwerk & Co. KG
Mühlenweg 17 – 37
42270 Wuppertal
E-Mail: vorwerk(at)vorwerk.de 

1.4 RIGHT TO INFORMATION
Upon request, we will inform you in accordance with applicable law about whether and which personal data about you we have stored.

1.5 SECURITY NOTICE
We protect your data from unauthorized access, loss, and destruction through technical and organizational measures. Our security measures are improved continually in accordance with technological development.


2 PUBLIC INDEX OF PROCEDURES

Pursuant to §4g of the German Federal Data Protection Act (BDSG), the data protection officer must make the information stipulated in §4e BDSG available in an appropriate manner to anyone upon request. Vorwerk & Co. KG’s data protection officer maintains extensive and detailed summaries of this and additional information. To provide you with an initial orientation, essential information about Vorwerk & Co. KG is provided in compressed and summarized form below. Upon request, we will be happy to inform you whether we are storing personal data about you and in which automated process your data may be stored and what specific data is concerned. This shall not limit your right to information pursuant to §34 BDSG.

2.1 NAME OF THE RESPONSIBLE ENTITY
Vorwerk & Co. KG

2.2 TOP MANAGEMENT
Reiner Strecker (Managing Partner)
Frank van Oers (Managing Partner)
Rainer Christian Genes (Managing Partner)

CHIEF INFORMATION OFFICER (CIO)
Axel Scarponi

2.3 ADDRESS OF THE RESPONSIBLE ENTITY
Mühlenweg 17 – 37
42270 Wuppertal

2.4 PURPOSE OF DATA COLLECTION, PROCESSING OR USE
The purpose of the company is the manufacturing and sale of household appliances, household articles, and textiles of all kinds, as well as provision of services and shareholdings in manufacturing, service, and commercial companies of all kinds. Data collection, processing, and usage for the company’s own business operations are done in order to accomplish the purposes stated above.

2.5 DESCRIPTION OF THE GROUPS OF PERSONS AFFECTED AND THE RELEVANT DATA OR DATA CATEGORIES
Customer data, employee data, and supplier data, provided that this data is necessary to accomplish the purposes stated under 4. above.

2.6 RECIPIENTS OR CATEGORIES OF RECIPIENTS TO WHOM THE DATA CAN BE TRANSMITTED
Public authorities where overriding legal requirements exist, external contractors in accordance with §11 BDSG, and external entities and internal departments to accomplish the purposes stipulated in 4. above.

2.7 STANDARD PERIODS FOR DELETION OF DATA
Legislators have enacted various safekeeping obligations and periods. The corresponding data is routinely deleted upon expiration of these periods. Data which is not affected by this is deleted when it is no longer required for the purposes stated under 4. above.

2.8 PLANNED DATA TRANSMISSION TO THIRD COUNTRIES
There are no plans for transmission to third countries.

Vorwerk & Co. KG
Data Protection Officer

Last revised: April 2016